Your business may be owed money due to mis-sold energy contracts
We’ve helped hundreds of businesses make claims ranging from £10,000 to £1,800,000. See how much you could be owed in 3 easy steps.
Have you been mis-sold to?
Millions of UK businesses regularly use an energy broker to source their business energy needs, acting as a middleman between you and the supplier.
If you’ve used an energy broker, they may have added hidden commission into your energy contracts without clearly explaining it.
Energy brokers legally have to disclose any commissions earned, but over the years many have made misleading statements or concealed their financial incentives.
Over 90% of the businesses we’ve spoken to have used an energy broker and our average claim is over £25,000, with some businesses entitled to millions of pounds in energy compensation.
We believe there are upwards of 2 million businesses entitled to compensation, and we’re here to make your energy claim as easy as possible.
How are energy brokers mis-selling?
Did your energy broker ever reveal the total amount they earned from setting up your business contract? In our experience, most don’t – and there’s usually a clear reason why. Brokers are well aware that if they were fully transparent about their earnings, they wouldn’t be able to secure the same level of commissions. After all, would you agree to a deal if you knew a significant portion of your bill was lining your broker’s pockets?
Some brokers might have even claimed that their service was free or that they were paid a commission by the supplier as an “introducer’s fee” or something similar. In reality, most brokers receive their commission from the supplier they pair you with, and it’s factored into the unit rate they negotiate for you. Often, this crucial detail is not shared with the customer.
Business Energy Claims
Here is how it works
Contract 1:
Gas contract duration: 3 years
Energy broker uplift: 0.8 pence per kWh
Annual consumption: 411,906 kWh
Energy broker commission: £9,885.74
Contract 2:
Electricity contract duration: 5 years
Energy broker uplift: 0.6 pence per kWh
Annual consumption: 649,804 kWh
Energy broker commission: £19,494.12
Total combined commission: £29,379.86
Have You Been Mis-Sold
Has this happened to you?
1
Actual Cost Of Energy
10p/kWh
2
Energy Broker Commission
1p/kWh
3
Energy Broker Service
Your bill will show 11p/kWh – Paid to your supplier
4
Supplier Pays
1p/kWh to Energy Broker
Our happy customers
We’ve helped hundreds of people
Mary cliff
Walkden Ltd
Exceptional service from start to finish! Business Energy Claims found that we had a substantial claim, which we wouldn’t have known about otherwise. The team made everything easy to understand and guided us step-by-step. We’re thrilled to have recovered £30,000 – highly recommend them!
James Davidson
Casa Oleander Ltd
We had no idea we were overpaying until Business Energy Claims stepped in. They were efficient, professional, and explained every detail along the way. Thanks to them, we’ve reclaimed £22,000. Couldn’t be happier with the outcome and the service!
Christopher May
Bridgehouse Limited
Business Energy Claims made the whole process so straightforward. From identifying the claim to securing the refund, they took care of everything and kept us informed throughout. We’re over the moon to have received £27,500 back – an incredible result!
These are the most common comments we receive around Energy Broker mis-selling
This is often true, but it doesn’t necessarily mean you don’t have a claim. In many cases, a broker might save you money compared to your previous costly deal, yet there could still be a significant amount of hidden commission, which may entitle you to a claim.
Brokers often encourage clients to opt for longer-term contracts, suggesting that market prices are likely to rise during that period. However, brokers are incentivised to push these contracts as their commission increases with the contract length, which often results in a higher claim amount.
Unfortunately, energy brokers are not currently regulated, and OFGEM doesn’t have the authority to oversee them at this time. We are urging bodies like OFGEM and Citizens Advice to introduce a code of practice and bring regulation to the industry. In the meantime, we’re working to secure financial compensation for businesses that have been mis-sold to.
Due to the misrepresentations that brokers can make and the ways they can mislead, even the most savvy finance directors and teams can end up being mis-sold to.
No Win No Fee
The process is very straightforward and hassle free. All we need is a few bits of information to get started and process your claim